Last updated: June 2026
This Privacy Policy explains how Eastware Solutions Intl, LLC ("Eastware," "we," "us") collects and uses information when you visit eastwaresolutions.com, contact us, or chat with our AI assistant, Aleena.
When you use our contact form, we collect the information you provide — typically your name, email address, company, and the details of your inquiry. We may also collect limited technical information (such as basic analytics and cookies) to understand how the site is used.
Our site includes an AI chat assistant, Aleena. When you use it, we collect the messages you send, Aleena's replies, and a session identifier used to keep the conversation coherent. Chats are transmitted to and processed on chat.eastwaresolutions.com, our chatbot service, which uses Google's Gemini models as a third-party AI provider to generate replies. We retain chat transcripts only as long as needed to operate and improve the assistant and to follow up on inquiries raised through it, after which they are deleted or anonymized. Aleena is an automated assistant, not a human agent — please avoid sharing sensitive personal information (such as government ID numbers or financial account details) in chat.
We do not sell your personal information.
We use Google Analytics (GA4) to measure site performance. GA4 cookies are only set after you accept the cookie consent banner shown on your first visit; if you decline, no analytics cookies are set. You can change your choice at any time using the "Cookie Preferences" link in the footer, or control cookies through your browser settings.
Depending on your state of residence (for example, California, Colorado, Connecticut, or Virginia), you may have rights to access, correct, or delete the personal information we hold about you, and to opt out of certain processing or "sharing" (including analytics). We honor Global Privacy Control (GPC) signals as a valid opt-out request. To exercise any of these rights, use the "Do Not Sell/Share My Info" or "Cookie Preferences" links in the footer, or email advisory@eastwaresolutions.com — we aim to respond within 45 days.
We retain inquiry and chat information for as long as needed to respond and to maintain our business records, then delete or anonymize it.
Questions about this policy? Email advisory@eastwaresolutions.com or write to Eastware Solutions Intl, LLC, 12641 Antioch Road #1067, Overland Park, KS 66213.